Delivery to UK mainland addresses: Monday to Friday 8.30am-6.30pm, excluding public holidays. In the unlikely event that your item is not delivered on time, we'll refund your delivery cost.
UK Mainland | Standard Up to 5 working days Not Trackable |
Priority 1 to 2 working days Trackable |
Next Day Saturday Sunday |
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Under Β£60 | Β£4.95 | Β£5.95 | Β£9.95 |
Over Β£60 | FREE | Β£5.95 | Β£9.95 |
Priority orders before 1pm will normally be sent out the same working day (Prices include VAT).
*Our courier excludes some remote Scottish regions from Mainland UK. See Highlands, Islands & Northern Ireland Delivery below for more details.
Priority Delivery is unavailable for orders weighing over 175kg
Delivery to UK Highlands, Islands & Northern Ireland addresses: Monday to Friday 8.30am-6.30pm, excluding public holidays. In the unlikely event that your item is not delivered on time, we'll refund your delivery cost.
UK Islands | Standard Up to 7 working days Not Trackable |
Priority 2 to 3 working days Trackable |
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Under 2kg | Β£4.95 | Β£9.95 |
Under 30kg | Β£8.95 | Β£9.95 |
Over 30-100kg | Charged According to Weight | Not Available |
Over 100kg | Β£85 | Not Available |
UK Highlands, Islands & Northern Ireland delivery on orders over 30kg will be charged according to weight.
Priority orders before 1pm will normally be sent out the same working day (Prices include VAT).
Postcodes included in this delivery area: AB31-AB38, AB41-AB56, BT, FK17-FK21, GG, GY, HS1-HS9, IM, IV1-IV63, JE, KA27, KA28, KW0-KW17, PA20-PA78, PH15-PH50, PO30-PO41, TR21-TR25, ZE1-ZE3. Some remote areas are unable to recieve priority delivery as our courier cannot guarantee the service. This includes the following UK postcodes: AB41-AB54, HS1-HS9, KW0-KW17 and ZE1-ZE3.
Delivery to European mainland addresses: Monday to Friday 8.30am-6.30pm, excluding public holidays. In the unlikely event that your item is not delivered on time, we'll refund your delivery cost.
Delivery 5 to 10 working days.
The following are the countries for which our Europe delivery costs are applicable.
Whilst we always aim to deliver on time, delivery times cannot be guaranteed.
Hot Clay reserves the right to charge a surcharge for delivery to remote destinations.
Any import duties, taxes or brokerage/handling fees are not included in the product or delivery cost and will be collected upon delivery from the carriers. These are the responsibility of the recipient as we only charge for the order transportation fee. Check with your country's Customs Office to determine what these additional costs might be.
Delivery to Worldwide addresses: Monday to Friday 8.30am-6.30pm, excluding public holidays.
Delivery Options | Price | Delivery Times and Conditions |
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Worldwide delivery on any order | Charged according to weight and destination | Standard delivery 7 to 14 working days (remote destinations may take longer) |
We use Mail and Courier services to deliver packages to our Worldwide Zone customers. We maintain the lowest shipping charges at all times. Costs of shipping to Worldwide destinations will be confirmed on point of order.
Hot Clay reserves the right to charge a surcharge for delivery to remote destinations.
We hope you will be pleased with your purchase from Hot Clay, but if you are in any way dissatisfied with the goods you receive from us then you should contact our Customer Services team immediately on 01934 863040, and we will be pleased to assist you. Please take a look at our Returns Policy for more information.