Always great products and service from Hot Clay. It’s great to have a company who don’t hide behind websites and emails for customer service. They have a phone number they are not afraid to answer and were really helpful. Can’t recommend enough.

Consistently great service

Very fast delivery which is so important. But also great range of products and very helpful website.

What sets a company apart from the competition for me is customer service and I've been very impressed so far. I have an item on pre-order for which I have received regular, personal updates. They've been upfront and transparent about timings and delays. I know what to expect, and when. Thank you!

Lovely customer service, great products and fast shipping!

Super fast delivery delivery, fantastic packaging and great prices.
Really good communication as well!
What more could you ask for!!!
Very highly recommended

Have a good range of everything…. Free postage when you spend more than£60 which is fab andeverything arrives really quickly…

Quick delivery, quality products

Ordered my Gladstone Bailey wheel on the Thursday and it arrived the following Tuesday. Unpacked it and set it up in my studio the next day and was throwing that evening. Brilliant service and absolutely no fuss. Really chuffed!
Matt Mutter

Fast delivery. Well packaged. Very happy with the glazes

Great to buy from as they are very reliable. I always look at Hot Clay first before I make any purchases.

Fantastic service and wonderful products. Hot Clay is always my go to shop when it comes to pottery supplies and it never disappoints. Highly recommend

Ordered a kiln from Hot Clay and had great communication throughout. It arrived in perfect condition and I couldn’t be happier. Thank you!

Very good experience and customer service, Katya was very patient and understanding thank you so much again

I have had many items from Hot Clay and have always been more than satisfied with the service and the items bought. I will be buying from them again definitely..
Thank you.John