About Us

Hot Clay – the trusted source for pottery supplies

The Team

Hot Clay is part of Warm Glass UK, which has been trading since 2005 and is the largest UK retailer of quality glass fusing supplies. In 2017 Hot Clay launched its own dedicated pottery supplies website to serve the ceramics community.

We aim to be the best resource for those beginning with pottery; offering simple, clear products and advice. Now potters and ceramicists can benefit from the same high quality of products, backed by excellent customer service, that made Warm Glass become the number one choice for glass artists. Based near Bristol, UK, we deliver all over the UK, Europe and beyond.

You can also come and visit us and browse our shop. A warm welcome awaits!

Hot Clay Office Team

Mike serving customers

Here to help: online, on the phone and in person

We are here to help those new to pottery. We understand that the choices for the beginner can seem a little overwhelming. That’s why we are here to help you on the phone or in person when you need us.

If you prefer you can contact us via Facebook, take a look at our videos on YouTube or get inspired on Instagram.

We have also created the Knowledge Base, a free online resource to help all new potters get the most out of this fantastic craft. We will grow this resource over time so keep checking back to see what’s new.

 

Quality Kilns

We stock the best quality kilns from  Nabertherm, Rohde and Skutt.

Our kiln expert Mike is on hand if you have any questions or need advice, not just before you buy, but for however long you need it. Mike comes free with every kiln!

We also have a number of pottery kilns on display in our showroom if you want to take a look in person. Check our opening times before you travel. 

Hot Clay kiln display

Picking orders with scanner

Modern warehouse facilities for your benefit

We have invested in modern technology to ensure that your experience as a customer is the best it can be:

  • An easy to use website which shows the current stock levels automatically.
  • A barcoded picking system to ensure accurate order fulfillment.
  • Reduced plastic packing system that still protects your order in transit.
  • Fast delivery with text or email updates so you can track your delivery and re-arrange if required.

We have not sacrificed the personal touch. If you need us, there is still a human being at the end of the phone. Just contact us and we will be happy to help you.

Stock control so you get what you want, fast.

Need something in a hurry? Hot Clay has a large stock of clay, glazes and accessories here in our warehouse, to ensure we can swiftly fulfil orders to customers throughout the UK and abroad.

We are contantly adding to our range, so don't forget to take a look at our What's New section whenever you visit.

Our delivery charges are competitively low too, and our prices include VAT so you don't get a nasty shock at the checkout.

Warehouse stock

Hot Clay kiln repair

In house knowledge - shared with you.

If you phone or visit our shop, it is likely you will talk to our in-house expert, Mike.

Mike has many years' experience in pottery and kilns and knows his stuff. He's also a friendly guy who's easy to talk to, so if you have any questions about any aspect of pottery, just get in touch with Mike and he will be happy to help!

Mike is also pretty handy, so carries out repairs on our electrical products and PAT tests everything before it leaves his workshop.

He can also speak Esperanto!

Got any questions? Contact Mike or take a look at our FAQ page.

 We are dedicated to reducing our impact on the enviromnent. Please see our Caring for the Environment page for more information.