Our Feedback

We would love to know what you think of our service and website. Please leave a review to let us know how we are doing. If you'd like us to stock a certain product or range, you can tell us here too!

Based on 1156 reviews
86%
(996)
11%
(124)
2%
(21)
1%
(10)
0%
(5)
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Hot Clay
Trevor Osborne (United Kingdom)
Excellent service.

All the goods were delivered on time and in good condition at a good price

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Hot Clay
Carole Martin (United Kingdom)
Excellent service

If you did Botz stoneware glazes, I would buy it off of you every month.

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Hot Clay
Sue Travis (United Kingdom)
Fabulous

Great company , speedy reliable service. The clay is beautiful to work with. Good for a hobby potter as you can order small amounts. Lovely collection of branded and own brand Glaze. Really great for a one stop shop. Have used many time with always great service and results. 🙏

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Hot Clay
Sian Hughes (United Kingdom)
Great service

I buy from Hotclay regularly. Love the free delivery over £60 and the fast service. The Sibelco clay is excellent. I would love to see more stoneware dipping glazes!

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Hot Clay
Helen Harfield (United Kingdom)
Excellent service

Had a good range of products and dispatched quickly. Excellent!

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Hot Clay
Lynn C (United Kingdom)
Website is simple to use and free delivery is a game changer

Straightforward website layout, fair prices, reliable service and quick and free delivery on larger orders are the reasons I keep coming back to HotClay.

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Hot Clay
Judith Otto (United Kingdom)
Great webshop

Always happy when I order, items arrived very quickly, never had a problem, good range of products.

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Hot Clay
Trudy Slade ( Flamed Earth Ceramics) (United Kingdom)
Great company

I have been using Hot Clay is for approximately four years. The customer service is amazing. The delivery is great and as it’s delivered by DPD you get a delivery slot which is great. The website now is so much better than previously.
When I place my order, it’s done very quickly and easily via the website and any issues I’ve had previously are dealt with very very quickly. It’s the first place I go for Clay and Pottery bits and pieces..
it would be lovely to see more colours on the stoneware glazes stocked. I always find the Vitra glazes work really well.
I love the offers that are on. Especially the 12 days of Christmas.

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Hot Clay
Carole Coogan (United Kingdom)
Great website 👌

This is a very efficient company.
I have been shopping with Hotclay for some years.
May class ordered some transfers and other items and it came really quickly. Great service and a benefit of the post free if you spend over £60

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Hot Clay
Stacey Alba (United Kingdom)
So helpful

Such a lovely, friendly helpful service. Can’t wait to buy more from them in the future

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Hot Clay
Tina
Great service!

Great website with clear information about the products you buy. Nice variety of clays and super fast delivery! I've ordered from Hot Clays 4 times now and there's nothing but good things to say about them so far. ⭐⭐⭐⭐⭐

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Hot Clay
Michael Twomey (United Kingdom)
Excellent service

Great selection of clay to try out - I love the terracotta that fires to stoneware (I fire to cone 6) for throwing and handbuiling. Delivery was fast. A+++

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Hot Clay
Nicola Aris (United Kingdom)

Love my spectrum m glazes about to buy more thank you

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Hot Clay
Deb Walters (United Kingdom)
I like the choice of slips

I like the choice of slips in smaller containers xx

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Hot Clay
Emily (United Kingdom)
Great company

Good communication and always there to give advice when needed.

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Hot Clay
Sandy E (United Kingdom)
Always perfect

Always my order is perfect . I love the clay stoneware is really good
All glaze too
The team is good quickly reply if you forgot something on your order . Love it

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Hot Clay
Dawn Coulson (United Kingdom)
Great centre for all things pottery

I've never used slip that I've had to mix myself. The website had all the info & videos I needed to help me with any enquiries I had. Website was easy to navigate & prices were great. Great place to head to find anything I need for my ceramics hobby.

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Hot Clay
Louise Roberts (United Kingdom)
Brilliant!

Fantastic range of goods, fair pricing and excellent service and delivery. Could t ask for more!

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Hot Clay
Jill Flye (United Kingdom)
Great service

I’ve bought my wheel, kiln, and regularly buy clay and other products from Hot Clay. Excellent, helpful service and great products, always.

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Hot Clay
Jane B (United Kingdom)
Bisque tiles!

Great company to do business with

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Hot Clay
Natalie Seal (United Kingdom)
Excellent

Easy to use website, ordered no problem and items received promptly. Will definitely order from again.

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Hot Clay
Koulod Al mofarej (Saudi Arabia)
Fast service and reliability in dealing with customers

Fast and reliable customer service and good prices. I am happy to deal with them because I trust them.

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Hot Clay
Leah (United Kingdom)
Quality service

Brilliant customer service and quality products!

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Hot Clay
Rosemary Nicholson (United Kingdom)
Friendly helpful suppliers.

My go to place for pottery supplies.

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Hot Clay
Daoine Bellshaw (United Kingdom)
Fantastic

I really appreciate Hot Clays fantastic service - I purchased my kiln and use most clays and glazes from Hot Clay.
Any time I’ve had issues I’ve contacted via email and had really speedy helpful responses. Delivery price to the Highlands more reasonable too! Thank you Hot Clay!

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