.As a new potter, I found the store very helpful when I had questions. The store is well-stocked and easy to navigate, with good delivery times even to Northern Ireland.
Received my first order quickly . Impressed with how well the website is to use and how quick the items arrived . Good
Prices and will be using hot clay again
My order was confirmed and delivered as stated very efficiently all around service
Great service thank you always packed with care always delivered on Time.
The lovely people at Hot Clays have been so helpful tracking a parcel that DHL had delivered/lost in transit. The measure of a good company is how well they treat their customers when things go wrong. I will certainly buy my pottery supplies from Hot Clays again.
Excellent service, quick delivery and super helpful staff.
Buying a kiln is a big investment. So lotsa research later, I went with Hot Clay. Best price. Great knowledge. The icing on the cake was the online beginners class. That was so helpful to make sure that I was not going to make costly rookie errors. Couldn’t be happier.
6 years’ customer service without complaint. They look after you in the same way you want to develop your love of ceramics - getting it right! Every aspect is looked after. Exemplary service from a staff-owned, certifiably sustainable company. Highly recommend.
Fast and efficient. Clay is as described to work with. Only just doing a firing so yet to discover how it reacts with my glazes.
First time I have used Hot-Clay and I will certainly use them in the future.
Excellent service and ADVICE!
Living in the Scottish highlands i am impressed with the cost and speed of my deliveries. Nice selection of products and the clay I have purchased has been great quality. I will return to Hotclay for future purchases!
An excellent company and always helpful if you need to talk to them. We kitted our studio out from Hotclay. Easy to order and pay online. Great value for money products. I’m always happy shopping here. Delivery good too. Can’t fault them 😊
Cannot fault the purchasing and delivery service offered.
Would have been a 5* review normally but for the product which I purchased which is made of a shiny material so it slips a fair bit on my gloves when managing Raku and Obvara ware. Did the job though…. Just. Going to tape the handles up before using again.
Totally happy with everything else
A great service, smashing products at affordable prices and seems like a well oiled machine with all staff knowing what they are doing. Customer service was great too. And products arrived timely and before the due date. Can't fault it at all. Well done guys.
I find Hot Clays website easy to use, prices are competitive and I always get what I've ordered. Most importantly, they have the most adorable model workmen posing with the raw material images. It makes all the difference.
This was brilliant. Saved me some work and arrived quickly. Love it.
I have bought a wheel. kiln( recently) and glazes from Hotclay. The purchase process is always great and customer service is second to none.
Very happy to have discovered the Hot Clay products. I'm sure I'll be a regular customer.
