I always really appreciate your speedy despatch of orders! It’s also brilliant how amazingly responsive Katya was when an item was missed from my last order…Katya emailed me immediately and I received the item within 24 hrs -outstanding service! Thank you!

Very nice choice of products, quick postage and good prices.

I ordered a Nabertherm Kiln, arrived within the delivery time frame.
The support from Hot Clay has been great.

on First time using this shop. Very pleased with everything and love the guidance given online to help get glaze results.

Great great great,everything you need in one place...Perfect.

Always great products and service from Hot Clay. It’s great to have a company who don’t hide behind websites and emails for customer service. They have a phone number they are not afraid to answer and were really helpful. Can’t recommend enough.

Consistently great service

Very fast delivery which is so important. But also great range of products and very helpful website.

What sets a company apart from the competition for me is customer service and I've been very impressed so far. I have an item on pre-order for which I have received regular, personal updates. They've been upfront and transparent about timings and delays. I know what to expect, and when. Thank you!

Lovely customer service, great products and fast shipping!

Super fast delivery delivery, fantastic packaging and great prices.
Really good communication as well!
What more could you ask for!!!
Very highly recommended

Have a good range of everything…. Free postage when you spend more than£60 which is fab andeverything arrives really quickly…

Quick delivery, quality products

Ordered my Gladstone Bailey wheel on the Thursday and it arrived the following Tuesday. Unpacked it and set it up in my studio the next day and was throwing that evening. Brilliant service and absolutely no fuss. Really chuffed!
Matt Mutter

Fast delivery. Well packaged. Very happy with the glazes