Great service and prompt kept informed of order status and any problems promptly dealt with by staff

Everything is good, the products, the service, delivery, response to questions. .

Fast and reliable service. Thank you with competitive prices.

Hot Clay is my favourite pottery supply shop. I have bought my small studio set up from them a few years back, an Icon kiln and Shimpo wheel. Since then they supply the clay I use and glazes. The quality of the goods and the communication with customers service are excellent. Cannot fault them.

Really impressed with products and speed of delivery; really easy to deal with.

Glazes arrived well packaged with extra take on screw cap and in super quick time. Fantastic shop

Very good customer service as wanted to add to order, all done over the phone. X

Excellent service, quick delivery and super helpful staff.

Buying a kiln is a big investment. So lotsa research later, I went with Hot Clay. Best price. Great knowledge. The icing on the cake was the online beginners class. That was so helpful to make sure that I was not going to make costly rookie errors. Couldn’t be happier.

6 years’ customer service without complaint. They look after you in the same way you want to develop your love of ceramics - getting it right! Every aspect is looked after. Exemplary service from a staff-owned, certifiably sustainable company. Highly recommend.

Living in the Scottish highlands i am impressed with the cost and speed of my deliveries. Nice selection of products and the clay I have purchased has been great quality. I will return to Hotclay for future purchases!

Great products, great prices and great service! What's not to like?!👍😀

This site is easy to use. With a good range of products

An excellent company and always helpful if you need to talk to them. We kitted our studio out from Hotclay. Easy to order and pay online. Great value for money products. I’m always happy shopping here. Delivery good too. Can’t fault them 😊

A great service, smashing products at affordable prices and seems like a well oiled machine with all staff knowing what they are doing. Customer service was great too. And products arrived timely and before the due date. Can't fault it at all. Well done guys.