I love HC. They have a great learning/knowledge section and if you need further help they quickly respond to emails. Mike is really knowledgeable and takes time to help you. Delivery costs too are reasonable. Thanks HC.
Order was fine although delivery took 5 days which seemed a bit slow for the £6 delivery fee. Also too many email requests for feedback on some Orton cones. Was the only company that had the product in stock though.
Really happy with quality of the clay, glazes and the free shipping for orders over £60!! Thank you
Always found Hot Clay to be reliable and very competitively priced.
Great products, simple to order, delivered on time. A very dependable company!
Hi Jane,
Thank you for your lovely review! We’re delighted you found our products easy to order and that your delivery arrived on time. We truly appreciate your kind words and support!
Kind regards,
Demi
Always pleased with hot clay. My items were very well packaged and speedy delivery. Thank you so much
Hi there, thank you so much for taking the time to leave us a review!
We’re delighted to hear that your items arrived safely and promptly - we truly appreciate your support!
Kind regards,
Demi
I love the choices at Hot Clay and the quick delivery! Highly recommended, never disappointed
I have shopped at Hot Clays a few times now and each time I am delighted. They have the products I am looking for, small kiln shelves for my test kiln, no-one else seems to stock them. The items I buy are reasonably priced, always very well wrapped and dispatched quickly. What more could a potter wish??
Hi Emma,
Thanks so much for shopping with us again!
We’re delighted we could help you find those hard-to-source kiln shelves, and it’s wonderful to hear you’re happy with our prices, packaging, and speedy dispatch.
Happy potting!
Kind regards,
Demi
Super quick delivery and the plaster came in a tub which is super convenient compared to other potter brands.
Hi Mia,
Thank you for taking the time to share your feedback!
We’re so pleased to hear that your plaster arrived quickly and that the tub makes it more convenient to use.
Kind regards,
Demi
Really pleased with my clay! Received super quickly as well - thankyou
Pleasing array of goods for clay and always excellent service. I used to do fused glass and bought from the sister company Warm Glass so I was confident the quality and service would be of a high standard.
Hi there,
Thank you for your continued trust in us!
We’re delighted to hear you’re enjoying our range and service, and that your experience with Warm Glass followed through with us.
Kind regards,
Demi
Hot Clay are always my go to! They are fantastic in every area
Thanks so much, Charlotte!
It means a lot to know Hot Clay is always your go-to. We really appreciate your lovely review!
Kind regards,
Demi
Great prompt service, the bat pins were easy to install and will make throwing much easier.
Ordering on line was simple - no problems. Arrived on time (to the minute!). Have not used the glazes yet. Looking forward to seeing the results.
Hi Sheila,
Thanks so much for your lovely review!
We’re delighted to hear that ordering was easy and your parcel arrived right on time.
We hope you love the results when you try the glazes, make sure you share your results with us, as we would love to see the final piece!
Kind regards,
Demi
New to pottery and fine hotclay free delivery on over £60 brilliant as regularly ordering as i learn
Great products, great service and fast delivery. Only one thing stopping it being 5 star is the powders are in paper bags so the powders puff out everywhere and they are not good to get on your skin so should be properly sealed in plastic bags to prevent it from going everywhere when you unpack
Hi Gaynor,
Thank you for your kind words about our products, service and delivery, and for the helpful packaging feedback.
We’re sorry the powder bags made unpacking messy, especially given the concern about getting powder on your skin.
As a B-Corp certified company, we aim to use the lowest amount of plastic for our packaging as possible. However, I will pass your suggestion on to the procurement team upon our next review to ensure we are using the most efficient packaging for both our customers, and to co-inside with our B-Corp certification.
Kind regards,
Demi
Extremely helpful and very efficient. I can highly recommend Hot Clay!
